Customer Service Tips for Product Use

Support

Contact us directly

  • K2 Snowboarding

    1 Westside Drive, Unit 7
    Toronto, ON M9C 1B2
  • K2 Snowboarding Customer Service

    877-393-7049
  • Hours of Operation

    9AM to 6PM EST (Mon-Thu)
    9AM to 5PM EST (Friday)

IS MY NEW BOARD READY TO RIDE?

  • All K2 boards come from the factory ready to ride - sharpened and waxed.
  • Only cambered boards need to be detuned (if you prefer).
  • You do not want to detune a Flatline or Rocker board.

*Detuning is a fix for catchy edges - something that occurs with cambered boards but not with Flatline or Rocker boards.